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November 2024

Learning Management Systems

How Learning Management Systems are Setting New Standards of Corporate Training?

Software /

While technological evolution is rewriting the rules for employees, organizations are busy searching for the most viable ways to engage, educate, and help the workforce grow. Learning management system (LMS) is all about helping employers create an environment where training fosters growth, not force it. Traditional training methods have long been falling short, failing to […]

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Software
AI powered chatbots

Skipping the Queue: The Role of AI-Powered Chatbots in Contact Centers

Software /

When orders don’t arrive on time or you forget your digital banking password and need urgent assistance, you seek customer support service. But the last thing you want is for those enthusiastic and never-ending “please be on line” hold music. Besides, rushing to the web and scrolling through FAQs isn’t exactly the AI-powered chatbots solution too

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Software

Introduction to Quality Management System: Benefits, Features and Trends!

Business, Marketing, Software, Technology /

Today, businesses are relentlessly competing on two solid grounds: customer satisfaction and efficiency. This has made implementing the quality management system (QMS) emerge as a non-negotiable practice for organizations. The global QMS software market size was estimated at US $10.18B in 2023 and is forecast to grow at a CAGR of 10.6% from 2023 to

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Business, Marketing, Software, Technology
Cloud Consulting

Cloud Consulting: What It Means for Your Business!

Business, Marketing, Software, Technology /

With technology amusing us all every now and then innovation has turned from fancy to a norm and agility, more important than ever. This brings businesses to hit the pause and consider moving to the cloud, given that it is no longer just a tech upgrade, but a strategic leap that can turn the tables

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Business, Marketing, Software, Technology
mobile app development

The Future of Mobile App Development – Trends and Best Practices

Business, Marketing, Software, Technology /

The mobile app development space is moving at lightning speed, especially with a group of emerging technologies as its powerhouse and shifting user motivation as the focal point. The global mobile app development market was valued at US $240.5B in 2023, and is estimated to reach about US $666.1B by 2032 at a CAGR of

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Business, Marketing, Software, Technology
data analytics in contact centre services

A Complete Guide to Data Analytics in Contact Center Services

Marketing, Software, Technology /

We are living in a digital-first world – where every email, every chat, every interaction is another opportunity to delight or disappoint a customer. This would sound daunting, unless you pause and notice how data analytics in contact center services can flip the card – for greater good. What if you had a treasure trove

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Marketing, Software, Technology

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