GUIDELINES
Here are the mandatory requirements all participants must follow for their solution in the Agent AI Hackathon:
Participant Requirements for Final Submission:
Participants may register solo or in teams of up to 4 members.
1 Telephony Integration (Mandatory):
- Your solution must integrate with a telephony service (like Twilio, Exotel, or similar).
- You must demo your AI agent over a phone call.
- Share a working phone number or dial-in details for judges to test the live demo.
2 Language Detection & Multilingual Handling:
- Your agent must detect when a user switches languages mid-conversation (e.g., English to Hindi) and respond appropriately.
- Multilingual handling should be uninterrupted, and context must carry across a language switch.
- Handle customer interruptions naturally (stop, listen, adjust).
3 Use-Case-Specific LLM Training:
- Fine-tune or adapt your LLM with custom data tailored to your use case (e.g., sales, customer service, booking, etc.).
4 Use of Open-Source + Paid Services:
- Your solution should use a combination of open-source tools (e.g., Langchain, Rasa, Haystack, etc.) and paid APIs/services.
- If your idea requires credits or access to premium services, mention it clearly during idea submission to request support or credits.
5 Solutions must be production-grade, with:
- Smooth voice interaction (low latency)
- Intent recognition
- Response generation
- Escalation/exit points
- Minimal call latency (smooth conversation).
6 Live Demo Expected
- Participants must be able to demonstrate live interaction during the judging process.
Judging Criteria
| Weight | Criteria |
|---|---|
| 30% | Solution Functionality (Use Case Coverage) |
| 25% | Latency and Voice Quality (low lag, natural conversation) |
| 20% | Cost Optimisation (lowest infra and API costs) |
| 15% | Multilingual Support and Language Switching Handling |
| 10% | Code Quality, Documentation, and Maintainability |
Submission Requirements
Participants must submit :
- Technical documentation (architecture diagram, setup guide)
- Demo Video (2–5 minutes showing the solution working live).
- Language Switching Demo: (Show English + Hindi conversation with live interruption handling.)
