One job per page
If a page describes two jobs, it is two pages. You are looking for the one thing you would switch on first, not a catalogue.
By use case
Twelve things teams put OptiML to work on first
Every page here names one job, the mechanism that does it, and what has to be in place before it works. Filter by channel and by direction, or search for the job you have.
Six of the twelve are the ones most teams switch on in the first month. The other six usually follow once the first agent is earning its keep.
Channels combine with an OR. Channel and direction combine with an AND.
Pick the job, not the feature
A use case is a job with a start, a mechanism and an outcome. Choosing one of these is a smaller decision than choosing a platform, and it is the decision most teams actually make first. One queue, one channel, one measurable thing.
Showing 12 of 12
Nothing matches that combination. to see all twelve.
The mechanism is the content
Every page below follows the same shape, because the thing a buyer needs from a use-case page is not enthusiasm. It is enough detail to judge whether this would work on their floor, and enough honesty about the prerequisites to know what next week looks like.
Four real steps
“How it works” is four steps a reader could follow, naming what connects to what. Not a benefit restated four times.
What you need, listed
The prerequisites are on the page. You were going to discover them anyway, and finding them in week three is worse than finding them now.
Book a working session
Bring the job. We'll run it live
Pick the use case closest to your problem and send us the content behind it — a call recording, a policy document, a WhatsApp thread. We ground an agent in it and run it on the call, rather than showing you a canned flow.
- 30 minutes
- A working agent grounded in your content
- No slide deck unless you want one
Book a demo
30 minutes, on your own content. No slide deck unless you want one.
or reach us directly
Your details stay private. We never share them.
